CASA GRACIELA Hotel Boutique

BAD EXPERIENCE, DO NOT RECOMEND! I payed $1,500 pesos on a reservation for 2 nights with a king bed, but upon arrival, we were given a twin bed in a small, moldy-smelling room. The bathroom door handle even fell off, trapping me inside. Despite informing the front desk, they were indifferent and refused to move us to the room we had booked. There was no willingness to refund at least one night. Disappointed, we chose to switch to another hotel offering a cleaner, larger room with king beds for only $900 pesos for two nights.

AWFUL ROOM—tiny, odorous, lacking hot water, front door doesn't lock, and door handles fall off. Overpriced for the amenities. Safety is a concern, and the front desk lacks customer service.

Stayed 3 nights Pros: Abraham at the desk was wonderful and helpful. Hotel was mostly empty aside for us. It was kept clean & cutely decorated. We stayed in the front part of the hotel which looks like a recent addition and is more basic than the back portion which appears more high end. Our bed was comfortable. Our room was freshened up every day and all staff was friendly. Location is nearby the Basilica & easy walk to the other plazas in town. Cons: none. Would totally stay again.

I made a reservation for a room in October 2022 for October 2023 for myself and my child over Halloween and Dia de los Muertos. I already have tours booked in Patzcuaro. I just received a message that the hotel has cancelled my reservation, and now almost every hotel in the area is booked. DO NOT TRUST CASA GRACIELA!

An excellent value, and a comfortable place to spend a few days. The location is superb. It has its own parking. Do not expect luxury.